Refund and Returns Policy

At Rokas Luxury Villas, we understand that plans can change. Therefore, we have created a flexible refund and cancellation policy to better serve our guests.

Cancellation Terms:

  1. Free Cancellation up to 30 Days Before Arrival:
    • You can cancel your booking for free up to 30 days before your scheduled arrival date. In this case, 100% of the amount paid will be refunded.
  2. Cancellation 29-15 Days Before Arrival:
    • A cancellation fee of 50% of the total booking cost will apply. The remaining 50% will be refunded.
  3. Cancellation 14 Days or Less Before Arrival:
    • No refund will be issued for cancellations made within this period.
  4. No-Show:
    • In the case of a no-show, no refund will be provided.

Refunds:

  • Refunds will be processed within 7 business days from the date of cancellation using the original payment method.

Booking Modifications:

  • Modifications to booking dates are allowed, subject to availability, up to 15 days before arrival. Price differences may apply.

For questions or assistance, please contact us:

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